Human Resources Department leaders at the University of California, San Diego, say their team’s goal is to improve employee happiness.
But what exactly is HR’s strategy?
Here’s how it works, and how to avoid pitfalls.
“Our goal is not to make the whole company happier,” said Linda J. Kopp, vice chancellor of human resources and information technology.
“Our goal at UCSD is to make employees happier.”
Kopp said the HR team has focused on developing a set of metrics to measure employee happiness and the quality of the work environment that employees are in.
The HR department will also use a data-driven approach to track how employee engagement is improving, Kopp said.
She said HR will be working with the department’s senior leadership team to develop metrics that can be used to measure progress.
At the same time, the department is making the goal to work with employees and the community to improve the quality and happiness of their work environment.
“We are working to get as many employees as we can, and to ensure that the environment is as enjoyable as it can be,” said UCSD human resources associate vice chancellor for HR and operations Dan Sartell.
“We have to make sure that employees feel that they are contributing to their employer’s success.”
Sartell said the goal is for the HR department to focus on the core issues that motivate employees, including how they are compensated and how they’re supported.
Employees must also be treated fairly and be encouraged to express their opinions, Sartells said.
The department is also looking to make changes to its job-tracking system so that it can measure and measure well, he said.
Employees can get a glimpse into what is going on by viewing HR’s data on employee satisfaction, Sampson said.
When employees report a job is working, it will include the amount of time spent on each task, the number of tasks completed, the hours of work, the type of work performed, and whether or not the employee was paid, according to HR’s website.
The data also shows the percentage of employees who reported being satisfied with their job, Saver said.
The goal of the HR program is to be better than what’s happening right now, he added.
“What we want is to see the HR data that the HR people are using to measure this, and we want that data to be available to the community.”
Sampson also said HR is looking to become a data platform for organizations to monitor employees’ behaviors and how employees are participating in HR activities.
“The goal is that we can really track all of this data and make it more available to people, and then we can do what we’re doing at UCSB,” he said, referring to the department where employees are often the most engaged.